Wonderwave Internet Damage Waiver

The radio that connects to our network is usually located outdoors on your roof. Almost all of our clients rent this equipment from us. This is not the same as an internal access point that distributes Internet inside of your house. If you are sure that you purchased the radio that connects to our network then you can disregard this notice.

Wonderwave does it's best to maintain and upgrade your equipment periodically to insure the best Internet experience. If your radio fails during normal operation we will repair it at our expense. We have had many problems related to low voltage and surges, particularly during storms in Spring and also during the Summer when the electric company does not keep up with demand caused by air conditioners.

Wonderwave STRONGLY RECOMMENDS that our clients purchase a UPS (Uninteruptable Power Supply) to insure that surges and especially low voltage do not damage our equipment. Surge protectors do nothing to protect you from low voltage. We have a very reasonable 350va UPS available for $60. You can supply your own UPS. We have had good experience with APC or Tripplite.

All of our equipment is protected by UPS. We believe that the price of the UPS is more than made up by the longer life of the protected equipment. You can plug your computer into the same UPS as our radio and protect it from the same hazards.

If you choose not to use a UPS we reserve the right to charge you if, in our opinion, our equipment is damaged by low voltage or lightning surges. Think of the UPS as your insurance policy. If you have a UPS, we will take care of any problems except physical damage.

By signing this document you agree to be responsible for any damage to our equipment resulting from power surges or low voltage.

________________ _______________ _____________ ____________
<FName> <LName> <Company> Date

Effective 8/15/2006